Microsoft 365 reported that the main reason for the problem, which affected many enterprises around the world, has been eliminated. According to this information, the work of some applications and services of Microsoft 365 is restored in full, and in some applications and services, residual phenomena are still preserved.
The statement made by Microsoft 365 says the current situation with a global program problem that has affected the enterprise around the world after a malfunction of Crowdstrike systems providing Microsoft Cybersecurity services.
“The main reason for the problem is eliminated, and several Microsoft 365 applications and services are restored to complete functionality. The residual effect still affects some applications and services.”
“We continue to observe an increase in the functionality and accessibility in other scenarios touched, and we carefully monitor this to make sure that we are moving to the complete restoration. Microsoft continues to relate to this incident with the highest priority”.
The statement says that this problem can affect all users trying to use various applications and services of Microsoft 365.
“The change in the configuration of some of our internal workloads Azure caused an interruption of the relationship between storage resources and computing resources, which led to the compound failures that influenced the subsequent Microsoft 365 services, depending on these formations,” the company said.
In another document, the company said that it knows about the problem with the cloud PC Windows 365, caused by the recent update of the Crowdstrike Falcon Sensor software, and that this problem is solved in the control center.
The Microsoft Azure statement indicates the problem that the problem has affected virtual machines running Windows Client and Windows Server with the Crowdstrike Falcon tool and that its consequences, according to estimates, began around 22.00 on July 18 Turkish time.
The statement states that some customers who have tried several reboots on affected virtual machines received reports on successful restoration. The company explains how users can perform this process.